Money Back Guarantee/Warranty and Damage Policy
MONEY BACK GUARANTEE
We feel confident in our product, and we are also aware that not EVERY rider will be as psyched as we are when they try them out. To back that up, we are offering a 30-day unconditional money-back guarantee. If you are not satisfied with your Fishbones after a 30-day trial period, or they just aren't for you, we will refund you the product cost of $59.99 (or the retail quiver cost). So there's really nothing to lose to try them out! We must receive the units back from you, postmarked within 30 days of the date you received them. This offer does not apply to Shipping and Handling for delivery either to or from the customer.
WARRANTY AND DAMAGE POLICY
We will warranty damage to the teeth for three months from date of purchase. You may send the Fishbones with damaged teeth back to us and we'll replace. We offer a limited warranty for crash damage to the spine of your Fishbones. We have a refurbishment program where purchasers may replace a spine-damaged Fishbone with a new single Fishbone at a reduced cost ($24.99) or a used one at an even steeper discount. Contact us at firstname.lastname@example.org.